In this article by Molly Feldman and Theo Kenealy of RAI (Full Circle's sister company), the authors explore the history of how Destination Services Providers (DSPs) assisting U.S.-inbound transferees delivered services a decade ago, and how post 9/11 security increases have impacted the service delivery processes for Social Security, banking, driver's license, and utilities. DSPs must stay on top of changes in homeland security, immigration, and the real estate market to minimize disruptions in delivering their services. What has stayed the same is the focus on helping the expatriate and their family with a successful transition to the United States.

The article appeared in the January 2009 edition of Mobility and can be read here.

EM